My story...continued

I sent an email to WSYX Channel 6 on Christmas Eve expressing my disappointment in their actions. Today, December 26, 2001, I telephoned Heather Schreiber at Channel 6 who had originally set all of this up with us.

Heather's story was a weak one. She just kept rattling on about how plans were changed on the morning of Christmas Eve and how SHE had been looking forward to their coming to my sister's home. I could barely get a word in edgewise. I asked her specifically what the problem was. She hesitated and said that management had made the decision not to send anybody out that evening. She also said that my sister should have been informed. I told Heather my sister was informed...at the very last minute and that the man who called her offered her no apologies whatsoever. That was the only time Heather even offered an apology to me. She asked for my sister's phone number so she could apologize to her too, which she did.

My overall impression was that WSYX Channel 6 in Columbus just do not care about their viewers and inconveniencing them. Heather didn't seem bothered by it at all.

Shortly after Heather telephoned my sister with the "so-called" apology, I received this email from the News Director at WSYX/WTTE Television:

    Ms. Cunningham,
    After investigating with my staff, we had some last minute staffing     problems here that prevented us from coming out. We apologize
     for your disappointment.

     David Silverstein News Director WSYX/WTTE

Hmmm....that isn't the "story" that Heather gave me.

FEEL FREE TO CONTACT OUR BUDDY DAVID AT: dsilverstein@newscenter.sbgnet.com

IF YOU HAVE ANY COMMENTS FOR ME, YOU MAY EMAIL ME AT WSYXSUCKS@HOTMAIL.COM